Transition Time from Status to Status
Overview
Measure and optimize the time it takes for issues to move between statuses: Analyze transition time per issue and within date ranges.
Workflow Efficiency: Understand how long it takes for issues to transition between key statuses to optimize team processes and reduce delays.
Bottleneck Detection: Identify stages in your workflow where issues get stuck or take too long to progress between statuses.
Flexible Filtering: Generate reports by date, by issue, and by time intervals (daily, weekly, monthly, etc.).
Configure your transitions
Select which status transitions to include in the report. You can include any number of From/To transitions statuses with pauses in specific statuses. The transitions can be either the first transition to a status or the last transition to a status.
Use the pause count to exclude specific statuses from time aggregation.
For example, in Jira, for certain statuses, such as "Waiting for Customer" or "Parking Lot," you might not want to contribute to the total time calculation. Configuring the pause count ensures that time spent in these statuses is excluded from the overall transition time.
You can add multiple statuses to the pause count for a specific transition.
Jira statuses can be entered multiple times during an issue's lifecycle. Use the first-last toggle to calculate time based on either the first or last transition into a status.
Report type
Report by issue
Dive deep into individual issues to understand their status progression through their lifecycle and identify areas for improvement. Select any number of status transitions and their pauses to display a list of issues with their transition times.
Report by date
Track how long issues have stayed in each status on a specific period of time (day, week, month, quarter, year). This allows teams to track and analyze status durations across the whole portfolio, seeing its evolution over time, plotted against a timeline.
Select any of the three view types: Multi Line chart, Stacked Area chart, or Stacked Bar chart. Each segment (e.g., each line in the multi-line) represents one status transition.
Switch Between Chart and Table View
A switch in the gadget header lets users choose to display the chart or a table with the underlying data. to switch to the chart view and to switch to the table view.
This option is available in the gadget’s main view when the dashboard is in view mode.
Configuration
History to retrieve
To enhance the precision of your report, you can trim the history of your issues. Thus, you can filter out historical data within a specified timeframe. This involves choosing both a "before" and "after" date to exclude data, ensuring that the time in status of relevant issues during that period are disregarded in calculations.
Format
You can display the time in three different formats: hours, Days, or time-centric (w for weeks, d for days, h for hours, m for minutes).
Measure
You can decide how to calculate the time in each status:
Mean: The average of all the time spent in each status transition.
Sum: The total sum of all the time spent in each status transition.
Max: The maximum time spent in a status transition.
Min: The minimum time spent in a status transition.
Customizations
Custom colors
The color picker allows the selection of the color of each specific segment or value either by hexadecimal code, RGB, or our pre-defined 24-color palette (selected based on the right contrasts and tones).
Hide segments
When you click the Eye icon, the corresponding segment is hidden (or shown) in the chart.
Reorder segments
Just drag and drop any segment or value from the six dots on the left side of the segments and move it upwards or downwards to the correct place, and the chart will be updated accordingly.
Configuration
Name your gadget meaningfully, so everyone knows at a glance what it is about and when to use it. Fill out the rest of the fields as applicable, namely:
The datasource, where the source Jira instance is installed.
Use a filter or a custom JQL (Jira Query Language) query to define the dataset for analysis. This query will determine the data used to calculate the work time that was required in the different statuses.
The statuses transitions to be included in the report.
The history period of the issues to be retrieved so the report is more precise.
The reporting type, whether you want to report by issue or date.
The view type, you can change the view of reports to communicate the result better.
The format of the displayed time: Hours, days or time centric.
The measure used to calculate the time in status: Mean, sum, max, or min.
Finally, indicate if you want to use the current settings for all the compatible gadgets in the dashboard. This option eases the pain of configuring one by one the rest of the gadgets with the same default configuration.
Integrations
We are working on our growing catalog of Dashboard gadgets - KPIs and metrics and Product and data connections, but contact us you want us to expedite a specific one, visit our Help and support.
Dashboards
This gadget is not included in any pre-defined dashboard.
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