Issue fields

Issue fields

The succeeding sections provide details of various fields of the tabs available in the Update Issues post function:

Basic Fields

The following configuration fields are most commonly used by customers:

Field

Default

Description

Field

Default

Description

Summary

%same%

Set issue summary field

Description

%same%

Set issue description field

Environment

%same%

Set the environment field

Notes

 

Allows the workflow designer to document the post function

Detailed Fields

Configurations within this section help direct which issues are being updated, and who they are assigned to, among other important details associated with updating an issue.

Field

Default

Description

Field

Default

Description

Issues to update

%original_key%

Defaults to the issue being transitioned. Is a comma separated list of one or more issues to be updated with the configuration provided

Issue type

%same%

Set issue type

Target issue status

 

Set the target issue status

Transition

 

Transition name or id. Defaults to no transition. When doing a transition, only fields available on the transition screen is updated. The original issue being transitioned can not participate in another transition. . Refer to Transition Issues 4.x.

Resolution

%same%

Set the resolution

Priority

%same%

Set priority

Components

%same%

Set components from a comma separated list of component names

Affected versions

%same%

Set affected versions from a comma separated list of version names

Fixed versions

%same%

Set fixed versions from a comma separated list of version names

Security level

%same%

Set security level for the issue

Labels

%same%

List of labels to be set on issue being updated

People

Reporter

%same%

Set priority

Assignee

%same%

Set assignee

Watchers

%same%

Add watchers from a comma separated list of user ids

Dates

Due date

%same%

Set due date. Use work to exclude non-working days (example: 5 work).

Due date offset

 

Set offset by no. of days. You can use "work" to exclude non-working days from the calculation. For example, "5 work", adjusts the date by 5 working days.

Original Estimate

%same%

Set original estimate

Remaining estimate

%same%

Set remaining estimate

Links

Configurations within this section help update and copy links and link types.

Field

Default

Description

Field

Default

Description

Create link

 

Adds a link to another issue after the issue is updated

Create link type

 

Adds a link type from a pre-defined list of link types such as Blocks, Cloners and so on

Create link direction

 

Adds a link direction

Copy links

All link types

Copy one or more links from the issue key (or keys) provided to the issue being updated. The updated issue key replaces the key specified for the copy. By default, all link types are copied from each issue key specified. Specify a comma separated list of link types to subset the copy to only those issue types.

Copy link types

 

Copy one or more link types from the issue key (or keys) provided to the issue being updated.

Copy remote links

All remote link types

Copy one or more remote links from the issue key (or keys) provided to the issue being updated. The updated issue key replaces the key specified for the copy. By default, all remote link types are copied from each issue key specified. Specify a comma separated list of remote link types to subset the copy to only those issue types.

Remote link types

 

Add a list of remote link types to subset the copy to only those issue types. By default, all remote link types is copied from each issue specified. 

Comment & Attachments

This section allows you to control whether or not to associate attachments from the parent or other Issues during issue update.  Likewise, you can have similar controls around comments.

Field

Default

Description

Field

Default

Description

Copy attachments

 

If specified, attachments are copied from the issue to the issue being updated.

Add comment

 

Comment added to issue after being updated. Use substitution variables to customize a comment in addition to free text.

Comment security

 

Security group or role for the comment. 

Copy parent issue comments

 

If enabled (ON), copies the comments from the parent of the issue that is being transitioned to the issue(s) being updated.

Copy original issue comments

 

If enabled (ON), copies the comments from the issue that is being transitioned to the issue(s) being updated.

Include transition attachments

 

Copies attachments captured within workflow transition screens to the issue(s) being updated. Option is ignored unless this post function follows the update change history post function.

Custom Fields

Configuration settings within this section allow you to copy custom field values from the parent or original Issue.

Field

Default

Description

Field

Default

Description

Copy parent issue custom fields

 

A comma separated list of custom field names or ids - each field is copied from the parent issue

Copy original issue custom fields

 

A comma separated list of custom field names or ids - each field is copied from the original issue

Add Custom Field

 

Allows you to add new values to existing custom fields associated with the issue being updated.

You cannot copy/add a Sprint custom field to this post function since it is not supported.

Need support? Create a request with our support team.

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