Association and Synchronization
This is a directory of knowledge base articles regarding association and synchronization issues with Connector for Salesforce & Jira.
Contents
- Attachments are not synchronizing to Jira autmatically only manually when a push is done
- Automation for Jira Status field with Salesforce Status Field
- Changing Reporter/Assignee using Case Owner email
- Chatter posts on the Jira Comment component are visible to admins only
- Does the connector support Synchronizing Child Object Fields?
- Duplicate of How to sync the Jira "Flagged" Status into Salesforce using the Connector for Salesforce and Jira App
- How to add Jira status in Salesforce Record
- How to assign a sprint from Salesforce
- How to auto-associate a Salesforce record with a Jira issue upon Jira issue creation in Jira Cloud
- How to auto-associate a Salesforce record with a Jira issue upon Jira issue creation in Jira DC
- How to automatically push Jira item key after creating a Jira ticket from Salesforc
- How to run the association report via REST API
- How to synchronize customer tier/type from Salesforce with SLAs in Jira
- Issues are not synchronized properly when it has multiple associations with autopush and autopull enabled
- Jira ticket is not automatically associated when creating a Salesforce Record
- Newly created Salesforce associations are not showing on Jira Data Center
- Salesforce/Associations section not loading on Jira issues
- Salesforce custom field types are not being synchronized from Jira
- Salesforce Reporting on Jira Issue key
- Send Reporter/Assignee name to Salesforce
- Syncing fields from Salesforce to Jira just once (upon creation)
- Unable to View Existing Association OR Associate Jira Issue With Salesforce Record in Jira
- Updates from Salesforce to Jira are not reflected in other Salesforce objects associated to Jira ticket
- View all failed sync jobs and retry status on Salesforce
- What happens to new and old associations when you remove the current bindings and mappings?
- When trying to create a Jira issue, a Jira validation failed is showing up although mapping configuration remains the same
- Why do email attachments still sync even though they have been disabled in settings?
- Why does my association not auto-push back to other associated Salesforce Objects after pulling to Jira
- Why does the Jira Key field not sync automatically after moving an issue from one project to another?
Need support? Create a request with our support team.