Configure
This is a directory of knowledge base articles regarding configuration issues with Connector for Salesforce & Jira.
Contents
- "Create Jira Issues" and "Associate" buttons are visible to admins only
- "Create Salesforce Object" and "Associate" buttons are not visible in Jira
- "No matches found" when searching for Salesforce Object in the Add Entity Mapping screen
- Are attachments sync configurations configured individually for multiple Jira site integration?
- Assign Record Types to manually or automatically created Salesforce objects from Jira
- Associate, push, and pull actions with REST API
- Auto Jira ticket creation Apex Trigger is not working
- Can't see the configure button in Installed Packages
- Can I maintain my current configuration if I'm migrating my Salesforce instance to a new URL?
- Configuration settings in Jira is not available
- Configuring Project Permissions for Project Role (atlassian-addons-project-access)
- How can I see the Case number on the Jira issue?
- How do I change the Issue Type order in the Salesforce Create Jira issue screen?
- How do I connect more than one Jira connection in my Salesforce environment?
- How do I enable the Server Connector Trace Log?
- How to add fields to Jira issues Lightning components
- How to affix/concatenate multiple Jira Keys to a SF custom field
- How to associate and unlink Jira items using Apex code with the Salesforce Developer Console
- How to change the Salesforce integration user
- How to configure values for mapped fields
- How to copy the last Case comment/Chatter to a Salesforce custom field
- How to make a Jira paragraph custom field expandable when creating a Jira issue from Salesforce
- How to map and use a Jira Checkbox (array<option>) field
- How to map an Epic Link when creating a story
- How to map Jira Key URL to a Salesforce field
- How to optimize the association JQL querying?
- How to set object permissions in profiles for a Salesforce user?
- How to set the Jira Reporter as the current Salesforce user when creating the Jira work item.
- How to view, create and associate Jira Issues from Salesforce by switching the Jira connection?
- Is there any difference in setting up the integration in Jira for the multi-site feature?
- Jira comments component is showing "Resource not found" message
- Jira string type compatibility with Salesforce string textarea
- Making bulk changes to Salesforce and Jira mapping configuration by editing JSON files
- Mapping Account Name to a Jira Custom Field
- Mapping page seems to be stuck when loading
- Review and Create screen in Salesforce is not displaying the fields configured in Jira
- Salesforce custom fields are not visible for mapping
- Salesforce Objects are not loading after configuring Connection
- Unable to add/delete neither bindings nor mappings for a specific project
- What are the limitations of the multiple Jira site integration?
- Why can't I switch or view the Jira connection dropdown for the Lightning Aura and Visualforce components?
- Why do I see duplicated Jira fields on the mappings?
- Why would two users have different levels of visibility to Jira tickets and comments?
- Will the Connector be impacted after changing Jira Instance URL?
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