How to change the Salesforce integration user

Purpose

When an administrator installs Space to migrate individual pages and authorizes a Connection, the administrator will automatically be the integration user for the Connector since a Connection is authorized using the Jira administrator's Salesforce credentials.

If the user ceases to be the Jira administrator, you might want to change the integration user for the Connector. 

Answer

Revoke the Connection from within both Salesforce and Jira to force creation of a new token.

1. Log out of Salesforce first ( Important).

2. In your Jira instance, navigate to Jira Apps > Connector for Salesforce > Connections 

3. Click Revoke Access to revoke the connection.

4. While on the same page, click Authorize.
   You will be redirected to the Salesforce website to log in. You should log in to with the credentials of the user you want to use for integration.

   Open

   

5. After successfully logging into Salesforce, return to your Jira instance (do not close the Salesforce window yet).
   Click Menu (

   )> API Access token > Copy.

6. Return to the Salesforce window. Click Setup > Installed packages > Configure the Jira for Salesforce package.

7. Click Revoke Access. 

8. Paste the API Access token you copied into the Access token field and click Save.