Workflow read confirmation

Overview

Read confirmation can be added to the final state in the workflow.

The default configuration for the workflow is the addition of read confirmation to the final state on an Approve decision transition to the final state.

The read confirmation status icon will be displayed on the page in the workflow final state.

The read confirmation contextual status message is displayed in the page footer.

If the current user is assigned a read confirmation for the current content, the read confirmation status message displays a Confirm link for the user.

The Request read confirmation option is added to the workflow state dialog box in the approval review before the final approved state.

In the final state, page editors can add readers to the workflow read confirmation using the read confirmation dialog box.

Choosing the read confirmation status icon displayed in the header navigation opens this dialog box.

Any assigned readers and the status of their read confirmation are displayed
Readers can be added or removed
Due date for the read confirmation can be edited (if allowed by the workflow read confirmation configuration)

If the Quality Management Systems workflow is applied, read confirmation readers can be specified to be automatically added when a reviewer Approve decision transition to the final state occurs.

Enabling read confirmation in a workflow

To enable or disable read confirmation, edit the workflow using workflow builder.

When enabled, a reviewer Approve decision transition to the final state will add a read confirmation.

Enable/disable reviewers to decide on adding read confirmation to the final state

When read confirmation is enabled for a workflow, by default, a reviewer can decide if a Request read confirmation should be added on the Approve decision transition to the final state.

In workflow builder read confirmation configuration, the tick box is checked to allow reviewers to decide if read confirmations should be assigned.

If checked, a reviewer undertaking an Approve decision can choose the Request read confirmation option to add a read confirmation to the workflow final state.

If a workflow has more than one state with a content review and an approved transition to the final state, this is considered a final review state, and the transition to the final state after the review adds read confirmation to the final state.

If the final state has a previous read confirmation:

Any previous readers added are retained for the new read confirmation
All individual reader confirmations are reset, and notifications are re-sent

To remove the workflow state dialog box option for reviewers to Request read confirmation, clear the check box in the read confirmation configuration in the workflow builder. When read confirmation is enabled in the workflow, a requested read confirmation is added every time the workflow enters the final state.

Workflow read confirmation

Overview

Enabling read confirmation in a workflow

Enable/disable reviewers to decide on adding read confirmation to the final state

Related pages