Notifications
- Comala Publishing
Contents:
Overview
Workflow notifications in Comala Document Management keep you informed about the changes in a page’s workflow state. These notifications are triggered by specific workflow events such as page approvals, rejections, or transitions between states.
By default, Comala Document Management sends system-generated notifications based on the active workflow for existing workflows. For example, you will receive an email when assigned as a reviewer or when a document is approved in a basic approval workflow.
In addition to the default notifications, you can set up custom email notifications in your workflows. These can be sent during specific state transitions or conditions. You can also customize the message, decide who receives the notifications, and what it says based on your needs.
Workflow notifications
Comala Document Management sends email notifications for the following events
Assignees receive a notification when they are assigned to review a page/blog
The expiry date has been reached for content with the Content Expiry workflow applied
On-screen notifications are displayed to a user viewing a page on which they have been assigned an approval.
The message includes details of the approval name and the user who manually assigned the reviewer.
On-screen notification messages are also created, for example, when reviewers have undertaken an approval decision:
For content with the Content Expiry workflow applied, when the expiry date is reached, the content state changes to Expired, and email notifications are sent to users who are watching the content.
The email notifications come from no-reply@appfire.com.
This is not from the address that normally sends emails related to built-in Confluence functionality.
Custom notifications
Custom notifications can be added using JSON triggers. A trigger can be set for a specific event to create one or more notifications.
Example Trigger
[{"event":"on-expire","actions":
[{"action":"send-email","recipients":["@watchers"],
"notification":
{"subject":"${content.title} has expired",
"title":"${content.title} has expired",
"body":"Hello, ${content.link} in the ${content.space} space has expired and needs to be reviewed"}},
{"action":"set-message",
"type":"info",
"title":"Expired",
"body":"The page has expired",
"tags":"state",
"mode":"autoClose"}]}]A JSON trigger can be added using a JSON code editor or a visual builder editor.
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