FAQs for Delegated Group Management

Administrator will be able able to delegate a user as an owner to a group.

Browse the Profile section and select My groups to view your own groups.

• Owner of the delegated group

• Administrator

• The group owner can add users to the group by browsing the Delegated Group from Profile → My group.

• The administrator can add users to the group from the native User management → Group section.

Yes. The users added in the delegated group are reflected in the native group. 

No. The group should be created in the native groups by the Administrator so that it appears at the app level.

The delegated group is removed completely from Delegated Group Management.

Yes. Though a group is removed at the app level, its users are still part of the native groups.

You can now manage users in groups from all external directories (read/write or read-only) using Delegated Group Management in Jira. The app performs this action similar to how Confluence or Jira natively enforces user management. Please note that the delegated group itself needs to be associated with a read/write directory for delegation actions to complete successfully.

Partial Email ID search might not lead to expected results. You must provide complete Email ID to search for the respective user.