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SQL for Confluence
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  • Data Center 11.x
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    Authentication failed - 11.x
    Updated Aug 06

    Authentication failed - 11.x

    Symptoms

    One or more SQL Macro returns the following error:

    org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (FATAL: password authentication failed for user)

    Cause

    The data source is unable to authenticate against the specified database.

    Resolution

    Application server configuration (server.xml) has the wrong username and/or password.

     

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    {"serverDuration": 32, "requestCorrelationId": "8bf5e86ade414e6f8600463f999b42ec"}