FAQ
Here are the answers to some of your most frequently asked questions. If you think we’re missing any critical tips, please let us know by contacting us through the Appfire Support Portal.
What is the price for the plugin? Can I pay only for users that use Enhancer Plugin for Jira Cloud?
You can check the price here.
According to Atlassian’s pricing policy, apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum number of users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) in the same instance, you pay the 50-user price for apps.
Does the Enhancer Plugin support custom domains or site renames?
Yes. The Enhancer Plugin is fully compatible with Atlassian’s Cloud Site Rename feature. Renaming your site can help you strengthen your brand identity by using a domain that reflects your organization and simplify navigation by making it easier for teams to identify the right site.
You can safely rename your Atlassian Cloud site (for example, from companyname.atlassian.net to yourbrand.atlassian.net) without affecting the app functionality.
Your configurations and data will remain intact, and the app will continue to work seamlessly after the change.
For more details on how Cloud Site Rename works, see Atlassian’s official documentation.
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