Data collection and analytics overview

Data collection and analytics overview

Purpose of data collection

We collect analytics to enhance our product performance, ensure operational stability, and improve user experience. Our data collection is governed by the End User License Agreement (EULA) section 16, which allows us to compile statistical insights while ensuring customer anonymity.

Data collection components

We utilize the following third-party services for analytics and operational monitoring:

Amplitude: Provides insights into feature usage and user flows, enabling us to improve the overall user experience.

Fingerprint: Supports analytics structuring, ensuring better data organization.

Datadog: Monitors key operational performance metrics, ensuring system stability and rapid issue detection.

Data sources and transmission

Component

 

 

Component

 

 

Amplitude

Feature usage, user flows

Amplitude Servers

Fingerprint

Device identifiers

Fingerprint Servers

Datadog

System performance metrics; error logs

Datadog Servers

All collected data remains anonymous and is used for aggregated analyses. No customer-created content is collected.

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