Overview

Docs+ and Jira Integration+ help teams streamline knowledge sharing and issue resolution directly within Slack. By integrating these tools, teams can access and share relevant Confluence knowledge base articles while discussing Jira issues without leaving the conversation.

Benefits

• Improves efficiency by keeping discussions and documentation in one place.

• Enhances response times by ensuring critical information is accessible within Slack.

• Reduces workflow disruptions by minimizing the need to switch between tools.

Search and share confluence content

• Use Docs+ to find and share Confluence spaces, pages, and blogs in Slack.

• Reduce context switching by bringing documentation directly into discussions.

Share from app home tab

1. Navigate to the Home tab of the Docs+ application.

2. In the Find & Share section, click Search.

3. Begin typing the name of the space, page, or blog you want to share.

4. Click Share.

5. Select the User or Channel you want to send the content to.

6. Click Share.

Manage Jira Issues in Slack

• Jira Integration+ allows direct interaction with Jira issues within Slack.

• When a bug is reported, team members can quickly retrieve related documentation for faster troubleshooting.

Create Jira issues using an 🐛

1. Find a message in Slack.

2. React with the :bug: emoji 🐛.

3. Click Create Issue.

4. Create your issue.