Read confirmation dialog box
Overview
The read confirmation dialog box lets you keep track of the progress of a read confirmation.
When a read confirmation is added to a document, the read confirmation dialog box is accessed from the page header using the read confirmation icon.
Or if at least one reader has confirmed, the dialog box can be opened using the read confirmation breadcrumb added to the page footer
The contents change to reflect the current state of a read confirmation:
- Overall read confirmation status - PENDING 
- CONFIRMED 
- OVERDUE 
 
- Each individual reader’s confirmation status, including the content version and time for the read confirmation 
- Current period for the due date for read confirmation completion 
The dialog box lets you to add and remove readers and reset the read confirmation status.
The read confirmation dialog box is used with standalone read confirmations and workflow read confirmations, including a workflow with no states.
Read confirmation dialog box menu
The ellipsis menu in the read confirmation dialog box lets page editors and administrators:
- Edit readers for the read confirmation. 
- Resend read confirmations and reset the read confirmation for all previously confirmed readers. 
Edit readers
Choose Edit readers to add readers.
Search user(s), check the box(es).
Choose Save to add users as readers.
You can also use Edit readers to remove users who have been assigned as readers. Simply uncheck the box for each user and save to update the users who have been assigned as readers.
You can manually remove any reader, whether confirmed, unconfirmed, or added by the workflow.
Reader confirmations
Individual reader confirmations are tracked in the dialog box.
Move the pointer over the green tick icon to view the date of confirmation for each reader.
The read confirmation status remains PENDING until all assigned readers have confirmed (or OVERDUE if an added read confirmation due date has expired).
Send new request
Choose Send new request to reset all the individual reader confirmations.
The new request is only sent to the readers who have already confirmed.
After the new request, the read confirmation status is PENDING (or OVERDUE if an added read confirmation due date has expired).
Related pages
Need support? Create a request with our support team.
