Migration process using JCMA

Migration process using JCMA

Overview

This page provides migration support details for the Clone Plus for Jira app from the Data Center to the Cloud.

Use the Jira Cloud Migration Assistant app to migrate your Clone Plus for Jira global app configurations and clone properties file configurations as required.

For more information on the JCMA app, refer to this page.

Prerequisites

  • Ensure to install the latest version of Clone Plus for Jira and Jira Cloud Migration Assistant on the Data Center instance.

  • Ensure to install Jira Cloud Migration Assistant on the Data Center instance from which you intend to migrate the Clone Plus for Jira app configurations.

  • Comment out any custom clone operation(s) from the clone properties file in Data Center, if you do not intend to migrate the respective clone operation(s) to Cloud.

  • When you migrate clone configurations from the same Data Center instance to the Cloud more than once, the clone operations are duplicated in the Cloud instance after the latest migration.

  • When you migrate clone configurations from multiple Data Center instances to the same Cloud instance, multiple default clone operations (or multiple clone operations with the same name) are shown on the Cloud. To avoid confusion after migration, have unique names for clone operations before migration.

Step 1: Navigate to the migration tool

  1. Select Administration > System.

  2. In the left sidebar, under IMPORT AND EXPORT, select Migrate to cloud.
    The Migration Assistant home page is displayed.

    Migration Assistant home page

Step 2: Prepare the migration tool

  1. Assess your apps - You need to select which apps you want to include in your migration. All apps must have a decision selected before you can proceed to the next step.

    1. On the Migration Assistant home page, in the Assess your apps card, click View app assessment.

    2. In the Assess your apps page, find Clone Plus for Jira, and from the Decision dropdown menu, select Needed in cloud.

    3. Click Done.

      Assess your apps page
  2. Prepare your apps - You need to link your Jira Cloud instance to the JCMA tool via the prompts.

    1. On the Migration Assistant home page, in the Prepare your apps card, click Begin preparing.

    2. Connect to your destination Jira Cloud site and click Continue.

    3. On the Agree to app migration page, click View policy.

    4. Review the Clone Plus for Jira privacy policy and click Confirm to agree.

      Clone Plus for Jira privacy policy page
    5. Click Done.

      Agree to app migration dialog

Step 3: Run the pre-migration checks

  1. On the Migration Assistant home page, in the Migrate your data card, click Manage your migrations.

  2. On the Migrations dashboard page, click Create new migration.

  3. On the How it works page, review the information and click Connect to cloud.

  4. On the Connect to your cloud site page, do the following:

    1. In the Name your migration field, enter a name for the migration.

    2. In the Choose migration stage dropdown menu, select the migration stage.

    3. In the Choose your destination cloud site dropdown menu, select the destination cloud site

    4. Click Choose migration options.

      Connect to your cloud site page
  5. On the Choose your migration options page, do the following:

    1. Select the Choose what to migrate option.

    2. Edit the options as required. For the Apps option, select All to ensure Clone Plus for Jira is included in your migration activity.

    3. Select Save and run pre-migration checks.

      Choose your migration options page

Step 4: Review the Clone Plus for Jira pre-migration checks

The migration assistant displays the results of all the pre-migration checks.

  1. On the Pre-migration checks page, expand the relevant check to review any possible issues.

    image-20250731-090702.png
  2. Click Review migration.

  3. On the Review your migration page, review all the migration details and click Run.
    The migration starts, and you can monitor its progress on the Migrations dashboard page.

    Review your migration page

Step 5: Monitor the migration progress

Verify that the app data migration is successful.

  1. On the Migration dashboard page, click View Details to see the progress of the migration.

    image-20250717-081020.png
  2. Once the migration is complete, you can see the complete status on the Migration dashboard page.

    Migration dashboard
  1. Click Go to cloud site to navigate to the Jira cloud for which you migrated.

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