Notification parameters
SLA notification templates are powered by the Velocity templating engine. Here are some of the notification parameters you can use:
Parameter | Type | Description |
|---|---|---|
| String | Jira base URL. |
| String | Name of the SLA. |
| String | SLA value as a time string. |
| String | Start time of the SLA. |
| String | End time of the SLA. |
| String | Origin status name (null if not set by status). |
| String | The SLA’s state. |
| String | Target status name (null if not set by status). |
| String | Target date of the SLA. |
| String | Work item key (for example, ABC-123). |
| String | Summary of the work item. |
| String | Display name of the work item’s reporter. |
| String | Priority of the work item. |
| String | Custom field for organizations. |
| String | Due date of the work item. |
| String | Display name of the work item’s assignee. |
| String | Link to the work item. |
| String | Slack notification parameter for the work item description. |
| String | The single-choice custom field. |
| String | The select list multiple-choice custom field. |
| String | The label field. |