The Rich Filter Simple Counter gadget

The Rich Filter Simple Counter gadget displays issue counts or field sums for a list of issues. The gadget is based on a rich filter and has the following features:

the collection of issues used for the counting can be further filtered using Rich Filter Controller gadgets;
the gadget itself can further refine the results by applying a gadget-specific JQL that we call a working query;
for the same collection of issues, the gadget can display multiple counts at the same time – based on the number of issues (Issue Count) or the sum of number and time tracking fields (such as Story Points or Original Estimate);
the gadget’s title can be customized.

Rich Filter Extensions

Rich filter extensions are separate Jira apps installed on top of the Rich Filters for Jira Dashboards app to extend the rich filters and rich filter gadgets with new specific functionality.

New counter values are available if you add any of these extensions:

Rich Filters::Time Tracking Dashboards allows you to compute values based on work log attributes
Rich Filters::Service Desk Dashboards allows you to compute values based on Service Desk SLA fields – SLA Completed, SLA Met, SLA Breached, and SLA Average

Configuring the Rich Filter Simple Counter Gadget

Add a new or edit an existing Rich Filter Simple Counter gadget in your Jira dashboard. The configuration form of the gadget will be displayed:

Edit the gadget configuration as described in the following table:

Setting	Description

Setting	Description
Title	You can optionally customize the gadget's title. Use this to distinguish between multiple counters on the same dashboard. If left blank, the default title will be Rich Filter Simple Counter.
Rich filter	Select the rich filter the gadget will use. Click the Rich Filter button to display the list of rich filters; you can either scroll through or use the search box to find the filter you need. The gadgets’ configuration forms only show the rich filters you can view. See the section on permissions for details. You can click the Open rich filter config link below the Rich Filter drop-down to open a new page with the configuration of the selected rich filter. When the gadget is in display mode, select the Open rich filter config option under the Menu () icon to navigate directly to its rich filter.
Working query	The working query is a JQL query combined with the base filter of the rich filter before searching for issues. You can use this to create counters for different subsets of your issues. The working query is optional: if left empty, only the base Jira filter and the quick filters affect the issues used for the output.
Values	Select the values to be displayed. You can select up to 10 values at a time. There are several kinds of possible values: Issue Count: displays the number of issues. Time Tracking: displays the sum of one of the time-tracking fields (i.e., Original Estimate, Remaining Estimate, Time Spent) for all issues returned. Σ Time Tracking: the same as Time Tracking, but it also includes the values in its sub-tasks for each issue. Numeric: displays the sum of a numeric field for all issues returned. For instance, using Jira Software, the gadget can show the sum of Story Points for the issues returned. Σ Numeric: the same as Numeric, but it also includes the values in its sub-tasks for each issue. Custom values: displays a custom value, as configured in the rich filter (aggregation formula, display options, etc.