DC to Cloud feature comparison
This page explains limitations and differences between the Data Center and Cloud versions of the app.
For more information on the migration process using JCMA, refer to this page.
Limitations
The following fields are not supported during migration:
Username or user ID for user fields such as Assignee, Reporter, and so on
Specific components
Versions
Issue security levels
Status
Labels
Specific values in custom fields
Entry substitution variable
Epic issue type includes
All the above-mentioned fields for subtask cloning
Differences between Data Center and cloud versions of the app
The following table lists the differences between Data Center and cloud versions of the app:
Feature/Parameter | Data Center | Cloud | Notes |
|---|---|---|---|
Clone behavior configuration | * | *DC supports property file–based configuration; Cloud provides an easy-to-use configuration screen to define clone operations that control the clone behavior. | |
Custom clone operations | (Supports maximum of 16) | (Unlimited) |
|
Clone options:
| * | *Both support all clone options. However, in Cloud, images or any form of media added to rich text editor issue fields are copied to the cloned issue only if Copy attachments is selected. If not, a broken image is displayed in the respective field of the cloned issue. | |
Mapping fields from original issue to a new value in the target issue conditioned on original issue field values:
| * | Both support mapping all issue fields. DC uses property keys; For more information, refer to the Mapping keys section in the Clone properties page. | |
Setting standard and custom fields for subtasks |
|
| |
Single clone conditions:
| *. | *All supported in DC; Cloud supports all except Project category. Roles are supported based on the user groups defined on the Settings page. | |
Bulk clone conditions:
| Supports all bulk clone conditions for Data Center only. | Roles are supported based on the user groups defined on the Settings page. |
|
Clone properties:
| * | *DC supports all properties. Cloud supports only:
The Keep original comment date option should be manually selected on the Clone Plus for Jira page. | |
Post cloning processing | *Both function as expected. | ||
Bulk Clone |
| ||
Localization | (in Spanish, French, German, and Italian.) |
| |
Advanced field type - User Picker (multiple users) |
|
Problem reporting
If you experience any problems or behavior changes that are unexpected, refer to Troubleshooting or open a ticket with us. This helps us identify and prioritize fixes and improvements.
Need support? Create a request with our support team.
