Install the Connector in Jira Cloud
- katarzyna.paskojarosik
Install the Connector for Salesforce and Jira in your Jira Cloud instance, ensuring a seamless setup for integrating the two platforms.
Before you start
You must be:
An admin of the Jira Cloud instance.
Either a technical contact or billing contact of the Jira Cloud instance. To verify, log in to MyAtlassian and ensure the Jira Cloud instance appears on the Licenses page.
Data location setup (optional): You can store your data in a specific geographic region, but only during initial installation. The location cannot be changed later or during reinstallation.
To set your preferred location:
Configure your Jira instance data residency location.
Install the Connector (it will automatically use your Jira instance location).
For more details, see Data residency and realm persistence.
For installations related to Salesforce and Jira Service Management, review Working with Jira Service Management projects.
Installation
Log into your Jira Cloud.
Click Settings ( ) > Apps. The Discover apps and integrations for Jira page opens.
In the Search for apps field, enter
Connector for Salesforce & Jira.Select the app when it appears in the results list.
Click Try it free to download and install your add-on.
Click Close in the Installed and ready to go dialog window.
If you're using Jira Service Management, refer to Working with Jira Service Management projects for more information.
Next steps
Once you’ve installed Connector on Jira, switch to Salesforce and Install the Salesforce Package. Installing the Salesforce Package allows the Connector on your Jira instance to interface with Salesforce properly.
If you have already installed the Salesforce Package, proceed to Set up a connection to Salesforce.
Need support? Create a request with our support team.